Paragon is a leading provider of transformational business services, with a footprint in over 30 countries, a turnover of €1.2 billion, and a workforce exceeding 8,500 employees.

Paragon combines decades of expertise with leading-edge technology and intelligent data to deliver business-critical products and services that transform connections between its clients and their customers.

The Insight Partnership will see Paragon providing insight and expertise for PMI members, conveying essential messages through various channels such as web platforms, email campaigns, editorial content, case studies and speaking engagements at both in-person events and online broadcasts. 

The PMI’s partnerships support innovation on current, pertinent issues and add value through the delivery of specialist knowledge. The partnership is set to launch in April 2024 and will be available to pension scheme members across the UK. 

Dave Reynolds, CEO of Paragon's Customer Communications business line, comments: “we are delighted to be partnering with the Pensions Management Institute.  With our long-standing success in the investment and savings industry, we recognise both the importance and challenge on workplace pension schemes to communicate and engage effectively with members, helping to make the right decision at the right time and in the right way. Through our multi-channel and data-driven technology, we look forward to bringing new ideas and innovation to the pension communications landscape, helping to improve retirement outcomes for all members in an ageing population.”

Gareth Tancred, CEO of the Pensions Management Institute, comments: “We have been looking for a suitable Communications Insight partner for quite some time. We’re delighted that Paragon has joined us to help pension schemes better engage with their members and provide expertise on creating frictionless customer journeys. Paragon is an ideal choice due to its long-standing expertise within the pensions industry, , and we look forward to working with them in championing professional development throughout the sector.”