At Barnett Waddingham, we are proud to be a leading independent UK consultancy at the forefront of risk, pensions, investment and insurance. We’re a team of over 1,500 headcount, 94 of whom are partners, each delivering on our values and our promise, ensuring the highest levels of trust, integrity and quality.

Our experienced and professional Pension Administration team provides services to over 400 clients, including schemes comprising over 430,000 members; covering defined contribution (DC), defined benefit (DB), hybrid, Care Average Related Earnings (CARE), open, closed and those transferring to the Pension Protection Fund (PPF).

All our administrative services are provided by a single administration team, dedicated to each client, who take responsibility for all aspects of the administration of the pension scheme. Our team includes over 510 administration specialists who have many years of relevant pension administration experience.

We provide the full range of pension administration services, which include:

• membership record keeping
• benefit calculations and payments including electronic
• payments all regulatory reporting including e-filing
• full cash and accounting services including drafting the annual report and accounts and pooled banking facilities
• pensioner payroll
• data audits and data cleansing exercises, particularly where data originates from multiple sources
• internet functionality and links to other systems (such as HM Revenue & Customs and Straight-Through Processing)
• trustee secretarial services including meeting management
• GMP reconciliation exercises
• consultancy
• specialist PPF services
• pension management services

We recognise that all our clients require a different level of support from us and firmly believe that our independent, ‘free thinking’ approach is sufficiently flexible to allow us to meet their requirements.

We use in-house software – BWebstream – developed specifically for our requirements to ensure clients’ needs are met in the most efficient way.

Our staff turnover is exceptionally low which means that we are able to provide continuity and have developed some excellent long term relationships with our clients.

Testimonies 

"The administration team at Barnett Waddingham do a good job with good client focus and administration reports, which are particularly well received." Pension Scheme Manager

“Everyone I have spoken to on the phone has been very helpful and reassuring for my various questions. Always kind and pleasant.” Scheme Member

“The support provided was excellent, very concise and professional.” Scheme Member

Investor in Customers

Through our hard work and dedication to clients we were accredited a ‘Gold Award’ from the independent Investor in Customers (IIC) assessment process for our consultancy and administration services.

This award recognises Barnett Waddingham as meeting the highest standards when it comes to “understanding customer needs, meeting customer needs, delighting customers and engendering loyalty.”