Introduction to Pensions (Basic)
18 September 2023 |
18 - 19 September 2023
Various fees
Introduction to Pensions (Basic)
Introduction to Pensions (Basic) is an online series designed specifically for those with little or no previous pensions knowledge. Our expert panel will talk through the essentials of the pensions industry.
From defining the role of the administrator to shedding light on pension scams and cybersecurity. We'll share our insights and update you on the core areas that professionals starting out in the pensions industry need to know, as well as answer any questions you have about the pensions industry.
-
Fees
£50 (+VAT) per session/£240 (+VAT) all sessions for members
£60 (+VAT) per session/£310 (+VAT) all sessions for non-members -
7
speakers -
Virtual
Zoom -
5 hours
of CPD
Event Details
THE BASICS
Topics of discussion:
- Setting the scene (Chairs introduction)
- Money in and money out: contribution options
- The role of the pension administrator
- How to manage members’ complaints effectively
- Data security
- Pension scams & cybersecurity
- What do you need to tell members and when?
Who should attend:
- Employees new to pensions
- Support staff
- Professionals working in related fields such as payroll, accounts and HR
The venue
Agenda
Starting 18 September until 19 September
18 September | 10:00 - 10:30
Setting the scene
Robert Wakefield
First Actuarial LLP
Head of Pensions Administration
- History of UK Pensions
- Types of Pension arrangements
- Making sense of jargon
- Automatic enrolment
- Dashboards
18 September | 11:00 - 11:30
Money in and money out: contribution options
David Cole
Barnett Waddingham
Client Relationship Manager
- What goes in and what potentially can go out?
- What is a pension scheme?
- How does DB work differently from DC?
- Design of trust-based pension schemes
- Different packs and benefit options available
18 September | 15:00 - 15:30
The role of the pension administrator
Abbie James
Barnett Waddingham
Client Relationship Manager
- Disclosure regulations
- Other statutory communication requirements
- Calculating benefits
- Communicating benefits
- The importance of data security
- Difference between DB and DC administration
18 September | 16:00 - 16:30
How to manage members’ complaints effectively
Matt Sumpton
Pinsent Masons
Associate
- Internal disputes and resolutions
- The Pensions Ombudsman
- Trustee duties
19 September | 10:00 - 10:30
Data security
Gillian Baker
Hymans Robertson
Financial Risk Management Lead
Geeta Jethwa
Hymans Roberson
Senior Administration Consultant
- Data security requirements
- Consequences of a data breach
- The difference between the breaching process and an actual data breach
- How to design admin processes to ensure compliance with GDPR
- When do you need to update the scheme privacy notice?
19 September | 11:00 - 11:30
Pension scams and cybersecurity
Kim Gubler, BA(Hons) FPMI PTPMI (Accred)
KGC Associates
Director
- How to spot a scam
- The Pensions Regulator’s guidance
- How to deal with a suspected scammer
- Consequences of pension scams
- Good practices for administrators
19 September | 15:00 - 15:30
What do you need to tell members and when?
Karen Bolan
Gallagher
Director, Retirement Communications
- Beyond disclosure – the importance of understanding
- Communication megatrends
- Coming soon – what to look out for?
