Karen is a Retirement Communication Director at Gallagher’s employee communication and experience practice. Combining excellent pensions knowledge with a proven track record in developing engaging communications strategies, she helps trustees and heads of pensions empower members to make informed decisions about their financial future.

An accredited member of the International Association of Business Communicators and a regular speaker at prominent industry events, Karen has more than 35 years experience in senior strategic roles in both retirement and corporate communication.

Karen passionately believes that effective communications can help people feel different about pensions and change their behaviours so that they can enjoy their life after work in exactly the way they want.

John has worked in pensions since 2006, joining Barnett Waddingham in 2014. In his role as Team Technical Lead, John provides technical support to those clients and client teams with particularly complex requirements, as well as supporting the activities of the wider administration business area.

John has previously been a team manager responsible for delivering administration services for a portfolio of clients, and has also taken a secondment opportunity to provide technical support to the administration provider for one of the UK’s largest private sector defined benefit pension schemes.

John is a graduate of York University and an Associate member of the Pensions Management Institute.

Ciaran works alongside Dalriada's trustee representatives and provides actuarial support across a range of clients. In particular, he provides actuarial input on external actuarial advice obtained by Dalriada's trustees. He has considerable experience in operating our internal actuarial software system as well as managing asset transitions, asset-liability modelling and monitoring the investment performance of asset strategies.

Ciaran joined Dalriada in 2015 after graduating with a First-Class Honours degree in Mathematics and Statistics from the University of Edinburgh and qualified as a Fellow of the Institute and Faculty of Actuaries in 2019.

Harriet assists with advising trustee boards and sponsoring employers on a broad range of pensions issues in relation to both DB and DC arrangements.

Her experience includes advising trustee boards on their fiduciary duties, potential conflicts of interest, auto-enrolment compliance and The Pension Regulator’s clearance process. She has also assisted with advising sponsoring employers on the legal implications of inadvertently triggering a statutory debt and the solutions available.

Harriet has also recently provided advice in relation to overseas pension transfers, winding-up and GDPR compliance.

Aaron is an Associate at Sackers and part of the firm’s Pensions and Investment Litigation team.

Aaron’s practice is focused on pensions disputes and assists clients in resolving contentious matters. This includes advising clients on member complaints under IDRP and before the Pensions Ombudsman. Aaron also has experience of High Court litigation and has worked on professional negligence matters for clients as well as working on applications to the High Court for directions as to the appropriate construction of pension scheme rules.

Ian has over 30 years in the industry and joined Aon in 1988. Ian is a Client Manager and Scheme Secretary lead and works with a number of companies in a range of industries, including multinationals that either have single arrangement or multiple schemes.

Ian believes good governance is core to driving actions forward and determines at what pace the Trustee Board can operate.  A strong functioning secretariat enables the successful and swift identification of Trustee objectives, which in turn ensures that the Board focuses on those actions where it has most impact.